DanTech Customer Appreciation

The first week of September is dedicated to two events: more training on remote monitoring services and time with clients and potential clients in appreciation for their business. DanTech is hosting an event in Seattle at a Mariners’ game with an open inviation to customers to participate. RSVP so that we can count and plan appropriately!

Many of our customers are aware that Dell purchased Sonic Wall, and that we continue to support the products in this line. Come talk about the value of the corporate change and how this might affect your business and how we support you. We beleive you will be pleased with the changes.

See you at the game --

Sonic Wall Outreach Day

Sonic Wall Outreach Day is October 20th, tomorrow. Sonic Wall is a leader in next-gen security appliances and services, but the idea of ‘next-generation’ is not universally understood. Why care? Becuase the variety of tools and services now used to protect your network are varied and fragments. Becuase your old firewall may throttle back the performance (speed!) on your network. Becuase just having a firewall, complex passwords, and a variety of anti-virus programs may do more than just slow your computer: they may be giving you a false sense of security while your data is wide open.
sonicwall


By creating this event, Sonic Wall marshalls support of its partners world wide in raising awareness about the need to update. This need is particularly crucial to the small guys: a recent Wall Street Journal article noted that more than 60% of security intrusions are directed to small business owners. Makes sense- the small business mindset has been to discount the importance or value of their systems, thinking that more and better results could entice hackers to visit Fortune 100 companies! But the big guys have more staff and resources than most small companies, making intrusion more difficult. So, by turning to the sources of insufficiently protected systems, they get more, with less effort.

Check with us to see if your combination of software, maintenance services, firewalls, and other components are doing the job for your company. Ask if what you have is more costly to maintain than would be an integrated service. Show us the reports you get and tell us how often you review them - and ask if knowing more (and sooner) would save you money.

Telemedicine and Technology

This week (mid September 2011), Anchorage hosted the American Telemedicine Association’s Fall Forum. Five hundred registered in person and an equal number registered for distance delivery. Amazing - simulcast presentations of all cotent and keynotes, streaming to viewers throughout the rest of the USA. One presenter, describing her network in Georgia, specifically cited Sonic Wall as a key to success for delivery of medical consults in a secure way,

The big news was that telemedicine has broadened beyond store and forward, even beyond video conferencing. Thanks to the smart phone and tablets (iPhone and iPad, take a bow), telemedicine is perceived as less difficult and more attractive for practitioners. On the patient end, these new conduits are in homes and are already familiar for other purposes.

As telemedicine moves from clinic to home, our needs for clear signals and secure connections increase. DanTechServices presently serves both environments, and has a working knowledge of how the two fit. Is your network secure? How do you know? What does ‘secure’ mean? Might be time to gather input from more sources so that you understand and make informed choices!

We are available to get you started.
Give us a call --

Geek Talk

Ever wonder how to do something, and wishing you had a live in geek? This may be the next best thing. Go to Google and do a search, phrasing the question just as you would ask it in conversation. You might find that Google gives you the answer. Another source is GrownUp Geek. It is a forum in which people pose their problems. Other people write in to develop an answer. When a friend called us about attaching multiple photos to her email and having them correctly sized for viewing by the recipients, we used this site. Sending the information to her, we gave her a tool to be self-sufficient along with a promise to visit personally if this didn’t do the job.

Doing some research helps you with terminology and basic concepts so that when you do meet with your tech, you are familiar with geek talk. You will feel more confident, at the very least. If you find a great link to information,
send it to us and we will add it to this post.

Even Macs Get Slammed

News - there is a look alike scam going on that is directed to the Mac operating system. The message purports to come from a Macintosh Security Center. Ignore it to be safe. Mac or PC, you will NOT get emails of this sort that are true. Perhaps it is best to treat all announcements as if potential hoaxes, and check for the truth without clicking on the message.

According to one report earlier this week (May 2011), there is an attack or spread of new “scareware” that downloads itself onto people’s computers and peppers their screens with pornography. According to a writer of the Toronto Star, “The spread of the fake security software, known as MACDefender or MacSecurity, has already found its way onto hundreds of Macintosh computers since it appeared this month, challenging the notion that Apple products are immune to attacks. The scam works by urging users to install MACDefender, which at first glance looks like a legitimate anti-virus program, when a user visits a page with an infected link or advertisement for the software.”

If you receive such a warning message, trash it. If you make a mistake, your IT hero can uninstall it using these
instructions.